Configurator

Configurator

Cockermouth

About us
A dynamic global manufacturing organisation supplying a vast range of high performance fluid sealing products and associated knowledge-based services to virtually every industry sector. With state-of-the-art skills in materials technology, particularly relating to elastomers, polymers, composites and engineering plastics plus extensive expertise in precision machining of exotic alloys for metallic seals, and tension control fasteners for bolted joints. Our worldwide group of companies has 11 operations and a further 40 spread across Continental Europe, Australia, New Zealand, SE Asia, South Africa and the USA.

The Position

James Walker are looking to recruit two configurators on a permanent contract. These roles will be within the Configuration Team based at the Cockermouth Manufacturing Business Unit. Working 35 hours per week,(Monday to Friday) Working times can be flexible and outside of standard office hours. Part time hours will also be considered. The salary £21,800.00 per annum.

Closing date: Monday 29 July 2024

Key responsibilities

• Migration of information into a new system.
• Validating and verifying any conflicting information during the migration process.
• Handling, processing and resolving customer enquiries.
• Updating configuration of items.
• Processing paperwork and issuing into the Manufacturing units.
• Undertaking general administrative activities.

Experience/Qualifications:

• Experience of working within a customer service or office environment.
• GCSE Grade C/ Level 4 or equivalent in English and Mathematics or an NVQ in Customer Service or Business Administration.
• Excellent communication and customer service skills.
• Excellent planning and organisational skills.
• The ability to pay particular attention to detail with a conscientious approach to work and a right first time attitude.
• The ability to build great relationships with both colleagues and customers, enabling you to deliver an excellent service provision.
• Excellent team working skills, with the ability to work on your own initiative.
• Sound IT skills with experience of using Microsoft Packages such as Word, Excel and in house systems.

You are advised to view our General Data Protection Regulation Privacy Notice. This will explain what personal data we will hold about you, how we collect it, and how we will use and may share information about you during the application process

Please Click here to apply.